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FAQ of Kakasoft Shared Folder Protector

  1. Q1. What is Shared Folder Protector?
    Shared Folder Protector is unique software that help you to protect sharing files on Lan and on removable device. Users can browser the documents but not able to copy and modify them that lets you prevent illegal copying of your files. It is the only tool that lets you fight the piracy of your med`ia files like audios, videos, pictures and documents (lots of formats supported).

    1. Q2. How to install Shared Folder Protector?
      Shared Folder Protector is an easy to use and install software. Download Shared Folder Protector latest version on your computer from http://www.kakasoft.com and run the installation setup that will guide you through the process of installation.

    2. Q3. How to completely unprotect protected Folder?
      Open the Protected Folder and then run "Client" Program. In the Login window, select "Admin" as your account and input your password(Default password is "123456" for the trial version). Click Manage>Complete Unprotect, then the folder can be fully unprotected.

    3. Q4. I want to use to encrypt a shared folder on the LAN, how many licenses should I purchase?
      Client does not need registration, you only need to purchase a license for your file server. If you have more than one file servers, you have to purchase a license for each server. We offer a variety of licensing, please log on the official website to get further information: http://www.kakasoft.com/buy/buy-shared-folder-protect.html

    4. Q5. Can multiple people work in the account simultaneously?
      Yes, we do allow users to share one username and password for multi-user access. Simply have the person you are sharing the account with use your login information.
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  2. Q6. How many users can access the same protected folder at the same time?
    There isn't any limitation. All users can access the folder at the same time.

    1. Q7. How can I access the protected folder on other machine?
      Make sure you have shared your protected folder first, then folder would be available in your network. Open the folder, run "Client.exe", select your username to login.

    2. Q8. I have installed the software on the server, do I need to install it on another machine?
      No. You should only install it on your server. After you share this protected folder on LAN, other users can access the folder in network.

    3. Q9. What if Client.exe file is deleted?
      The Client.exe file is important for user to login. If the file are deleted, you need to copy a new "Client.exe" from another protected folder to this one.
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    5. Q10. I clicked "Client.exe” file but the "Username" list is blank, how to fix?
      First check if you set correct permission when sharing the folder. You should assign "Full Control" permission for "Everyone" or the user group you share folder with. You can right click the folder, click "Properties" and set permission through the "Security" tab. If you put the shared folder on desktop of your computer, the problem will also happen.


    6. Q11. Can I customize the software interface and some features?
      Yes. Write down your requirement and email to admin@kakasoft.com

    7. Q12. How can I suggest a new feature for the future releases?
      We give high priority to our customers' suggestions for future versions of our software. If you have a feature request, be sure your copy is registered and let us know via Contact Us form.

    8. Q13. What are the benefits of registering?
      The admin password for trial version can only be set to :123456.

    9. Q14. Registered users will get:
      o A Full version to download that does not have any trial limit.
      o No trial reminders, no functionality limits.
      o Life-time priority customer supports.
      o Feature requests will be welcome.
      o No hidden or subscription charges at all.
      o Total peace of mind from security leaks and privacy breach.